Giving and Receiving Feedback – It Will Never Be Easy But It Can Be Better By Larry Potter
This is a commendable article for me as I think at times I recognise that it is hard to receive and give feedback. It could be said that most people’s feedback skills could be said to need a little practice. I think this is important because as a teacher you will need feedback from your students to tell you if they enjoyed and comprehended your teaching. Also, the students will want feedback on their learning. Each will need a positive, constructive base.
After reading the article, my first reaction is to think of myself who usually goes on the defensive when given feedback. The defensive, I mean that you are not really listening to the person giving the feedback. Larry Potter alludes to this point; he defines feedback as ‘information that can be heard by the receiver as evidence by the fact that he/she does not go on the defensive’. I agree with Larry Potter that feedback has ‘great value’ but only ‘to us if we can let the feedback in and effectively use the information’. I do like this sort of article because I can identify with points in the article that coincide with myself. An example would be when Larry describes Ineffective feedback as ‘judgmental statements’. I think I can give judgmental statements and upset people. I recently said a teacher was talking too much in class but forgot to look at the students who were okay with his talking. Other people said this is only level 2, the students do not talk much. I felt a bit bad for talking about the teacher. I think maybe I was too opinionated. Also, I think I get feedback a lot but may not use the experience, as I should. Maybe I think they are just making a comment and I don’t really ask them such questions as ‘Why’? ‘What do you think is better?’ I think after reading this article on feedback for future actions I should take time to realize that I could be wrong and that I should take in the information (feedback) that has been given. I think I should ask for clarification and realize that it is not a battle and the comment is to help and I should reply with what I think. Thus hopefully getting a discussion going.
The information that is given in the feedback can be ‘shut out’ as Larry Potter says. We ‘lack the skills to send and receive feedback’. I agree with this point as I had a situation the other day. I thought of a lesson plan and mentioned it to a teacher and basically, I was told that it was wrong because the lesson wasn’t student-centered thus in the lesson plan the teacher would speak more which he or she is not supposed to do. The problem with me was I had thought about this lesson for a long time and had it planned. Now my first reaction when I was told it was wrong was to get a little angry, I felt as though it was an attack against me. Maybe I felt as though I was not good enough, my ideas were not good enough. So I felt a bit sorry for myself. I think the best idea would be to say ‘shall I forget about that lesson plan’, and if she said ‘yes’, say to her ‘what do you think then? I could have asked her why she thought is wrong and what ideas I should think of. I think I should have got to the bottom of my thinking as I might think up another lesson plan like this and have the same trouble again.